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Contact Us

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Our expert support team is here to help.

Contact a Customer Support team member Monday–Friday, 7:00 a.m. to 5:00 p.m. CT. AprilAire offices are closed on major U.S. holidays.

  • For general requests, fill out the form (Response time: Up to 3 business days)
  • For quick questions, chat with an agent Tuesday–Friday during business hours. The chat icon appears in the lower right corner when agents are online. (Response time: Under 10 minutes)
  • For urgent requests during business hours, please call 800.334.6011

Troubleshooting

AprilAire will attempt to assist with limited product troubleshooting. However, there are situations in which we will refer you to a local contractor for onsite assistance. AprilAire does not have field technicians and we do not offer any type of onsite emergency support. If you have an emergency maintenance request, please contact your local contractor. Visit our Find a Pro locator for a list of technicians in your zip code.

Warranty Registration

Register your warranty here.

Product Questions

Consult your Owner’s Manual for information about your AprilAire product and check out our FAQ page for answers to many common product questions.

Job Application Status

For job application status, please contact recruiting@aprilaire.com.

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We’re Listening—And Always Improving

Delivering an exceptional customer experience is at the heart of everything we do. That’s why we use Net Promoter Score (NPS), a trusted measure of customer satisfaction, to continuously listen, learn, and improve.

  • We regularly ask our customers how likely they are to recommend us and offer the opportunity to provide feedback
  • We act on what we hear—we’re committed to turning insights into action

Whether you’re a longtime customer or just getting started, know that we’re here to build better experiences for you.

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Customer Support

Call 800.334.6011 call to contact us toll-free
Monday – Friday
7:00 a.m. – 5:00 p.m. CT

Job Openings

Please visit our
Careers Page

Press Inquiries

Please contact
aprilairepr@aprilaire.com
or call 608.310.6333 call to contact us

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